We aim to send out all orders within 48 hours. If this is not the case we will notify you. Orders are dispatched using Royal Mail at the cost stipulated below:
Please note that a signature is required for this service so please bear this in mind when specifying your preferred delivery address.
If you have any special delivery requests please make these known to us.
If for any reason you are not happy with your Bird of Paradise purchase, please return the item(s), along with the details requested below, within 14 days of receiving your item(s). Please do contact us in advance of making a return so we can expect your delivery. Bird of Paradise will be happy to refund or exchange your item(s) provided they are in perfect condition, unworn and in their original packaging with original labels still attached. Unfortunately we cannot accept exchanges or refunds on goods we consider damaged or used. Please provide us with the following information when you make your return:
Please return your item to: Bird of Paradise, 2 Frewin Road, London SW18 3LP
Please allow 14 days for any returns to be processed. We will not be considered responsible for goods in transit. We would like to draw your attention to the following: